Quality/Performance Excellence

Exceeding expectations for over 35 years

Our Quality Management System begins with our Team Members. We believe quality products come from quality people. Karlee Team Members are provided the training resources and tools to produce, meet and exceed our customers’ expectations.

Karlee utilizes the Baldrige model as the foundation for our Total Quality Management System. The Baldrige approach drives focus on customer satisfaction and continuous improvement throughout our organization.

KARLEE uses a complete ERP enterprise software solution provided by EPICOR. This system is both scalable and flexible to provide a long-term competitive advantage. Web services, supply chain and relationship management enhance our value to our customers.

We take the Total Quality Management trilogy approach to develop, optimize and improve processes. ISO 9001:2008, TL 9000 and AS 9100 registrations drive and provide best in class benchmarking standards. The Statistical Quality Control (SQC) component of our system drives continuous improvement through analysis of metrics, root cause analysis and closed loop corrective action.

Our Mission is to exceed our stakeholders’ expectations.

Our Vision is to be a continually improving leader in performance excellence. We strive not to look to the stars, but to be a star.

Our Values are based on Christian Ethics and evidenced by:

Team Member growth and development
Encouragement and recognition
A Clean and safe environment
Mutual trust, integrity and respect
Social responsibilities